Takes reservations
Checks availability, explains room types and rates, and books directly, with no commission.
"A double room with breakfast is $189 a night."
LiveYour AI front desk is answering right now
Every call answered.
Every call answered.
Every room booked.
Sara is your hotel's AI front desk on the phone. She answers every call in seconds, checks availability, takes reservations, answers questions about check-in, parking, breakfast and airport transfers, and passes special requests to your team.
Takes reservations 24/7
Passes requests to your team
Keeps your phone number
S
Sara · AI agent
+1 905 555 0112 · 0:00
Also on the line2 more callsSara is answering them too
New reservation
Status…
Checking rooms…
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Why hotels switch
11:30 pm. The night desk is checking in a late arrival.
Guests call at every hour, and your front desk is often busy with the guest standing in front of them. A caller who can't get through books on a travel site, and you pay the commission.
11:28 pm
One person on the night desk, a coach of late arrivals, and the phone rings.
Without VNOXTEL
The call rings out. The guest books on a travel site instead, and you pay up to 18% commission.
With Sara
She answers, books a sea-view double for 2 nights directly, and texts the confirmation.
11:31 pm
Your night desk carries on checking guests in.
What Sara does on every call
Like a front desk that answers every call, at every hour.
Answers guest questions
Check-in and check-out times, parking, breakfast, Wi-Fi, pool and directions, all day and night.
"Check-out is at 12 noon, and parking is free for guests."
Special requests
Airport pickups, late check-out, extra beds and room preferences, passed straight to your team.
"A driver will meet you at arrivals with a sign."
Groups & events
Takes the dates, number of rooms and event details for groups, weddings and conferences.
"20 rooms for the 14th to the 16th. Our events team will send a quote."
Transfers to the desk
A guest asks for reception or a manager? Sara rings your team, or takes a message if they're busy.
"I'm putting you through to reception now."
Answers 24/7
Night, weekend or holiday. Every call answered on the first ring, several at once.
"Thank you for calling The Coral Bay Hotel, this is Sara."
Your reservations
Direct bookings, straight into your reservations list.
Every booking and request Sara takes shows up instantly, with the guest's details and any special requests already filled in.
- Direct bookings with no commission
- Special requests passed to the right team
- Listen in or take over any live call
Reservations · this weekSara is answering · 2 live
New today 4
Fri
Mr AhmedSea-view double · 2 nights
Booked by AISat
Ms LeeAirport pickup · 6:00 am
RequestSat
Fernandes familyFamily room · 3 nights
Booked by AISun
J. WalkerLate check-out · 2 pm
AddedLive call · 1:40
Sara: We have a family room with two queen beds. Shall I book it?
Yes, for three nights.
Sara: Booked! Your confirmation is on its way.
Take over call
What changes
More direct bookings from the same phone line.
100%
of calls picked up, even at check-in time
24/7
reservations and requests taken
0%
commission on bookings Sara takes
1 tap
to listen in or take over any live call
Sara answers as many calls as your package allows at the same time. Results depend on your call volume.
Works everywhere you do
On your computer, a tablet at the desk and your phone.
Office computer
The full dashboard: calls, bookings, recordings, reports and billing.
Front desk tablet
Today's bookings and live calls at a glance. Staff sign in with a 4-digit PIN.
Owner's phone
Today's numbers, live calls, call-backs and your package, wherever you are.
Simple packages
Pay for the minutes you use. Cancel with 30 days' notice.
Every package includes setup, training Sara on your business, the dashboard and the owner app.
Starter
For guest houses and small hotels
$150/ month
500 minutes of calls
- Reservations & availability
- Answers guest questions
- Dashboard and owner app
- Call recordings & summaries
Standard
For busy hotels
$280/ month
1,000 minutes of calls
- Everything in Starter
- Special requests & group enquiries
- Transfers to staff & call-backs
- Weekly reports
Busy
For large and multi-property hotels
$500/ month
2,500 minutes of calls
- Everything in Standard
- Premium voice, best for your busiest hours
- More calls answered at the same time
- Priority WhatsApp support
Questions
What hotel managers ask us first.
Do I need a new phone number?
No. You keep your number and forward calls to Sara. Guests dial the same number they always have.
How does Sara know which rooms are free?
We set her up with your room types, rates and rules. She takes the booking details and your team confirms them, or she books directly if you want her to.
Can she handle special requests?
Yes. Airport pickups, late check-out, extra beds and room preferences are passed straight to your team.
What if a guest wants to speak to reception?
Sara rings your front desk. If they are busy, she takes a message and arranges a call-back.
Can I hear what Sara said?
Every call is recorded, with a short summary and a full transcript. You can also listen in live and take over with one tap.
Free live demo
Talk to Sara right now, free for 3 minutes.
Create a free account and call Sara from your browser. Ask for a room, an airport pickup or a late check-out, and hear how your guests would be looked after. When you're ready, we'll set her up with your rooms, rates and services.
WhatsApp
+44 7365 696849Email
Your free demo includes
- 3 minutes of live voice conversation with Sara
- Works in Chrome, Safari, Edge and Firefox, on phone or computer
- No card and no app needed
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