Answers questions
Services, prices, hours, areas you cover and how to find you, answered the same correct way every time.
"We work Saturdays from 9 to 5."
Whatever your business, Sara answers every call on the first ring. She answers questions about your services, hours and prices, books appointments and call-backs, takes messages, and sends every lead to you with a summary.
When you're busy doing the work, you can't answer the phone. But a new customer who gets voicemail doesn't wait. They call the next business on the list.
You're on a job, in a meeting or with a customer. The phone rings.
It goes to voicemail. The caller hires someone else before you can call back.
She answers, understands what they need, books the job and sends you a summary.
You finish what you were doing, with a new booking waiting.
Services, prices, hours, areas you cover and how to find you, answered the same correct way every time.
"We work Saturdays from 9 to 5."
Books jobs, visits and consultations into your calendar, with the customer's details.
"I have 10 am or 2 pm on Saturday."
Takes a clear message with the caller's name, number and what they need, and sends it to you straight away.
"He'll call you back this afternoon."
Asks the right questions so you know who is serious, and sends every lead to your phone.
"What's the address, and when do you need it done?"
Puts callers through to the right person, or books a call-back if nobody is free.
"I'm putting you through to our office now."
Evenings, weekends and holidays. Every call answered on the first ring, several at once.
"Thank you for calling Northline Home Services, this is Sara."
See who called, what they wanted and what Sara did about it: a booking, a message or a lead to follow up.
of calls picked up, even when you're busy
bookings, messages and leads taken
call summed up and sent to you
to listen in or take over any live call
Sara answers as many calls as your package allows at the same time. Results depend on your call volume.
The full dashboard: calls, bookings, recordings, reports and billing.
Today's bookings and live calls at a glance. Staff sign in with a 4-digit PIN.
Today's numbers, live calls, call-backs and your package, wherever you are.
Every package includes setup, training Sara on your business, the dashboard and the owner app.
For small businesses
For busy teams
For high call volumes
No. You keep your number and forward calls to Sara. Customers dial the same number they always have.
If your business runs on the phone, yes. We set her up with your services, prices, hours and rules, and the questions your callers usually ask.
Sara rings your team, all at once or one by one. If nobody picks up, she takes a message and books a call-back.
We warn you early, and the owner app shows the date you are likely to run out. You can top up or upgrade at any time.
Every call is recorded, with a short summary and a full transcript. You can also listen in live and take over with one tap.
Create a free account and call Sara from your browser. Ask a question, book a visit or leave a message, and hear how your customers would be looked after. When you're ready, we'll set her up for your business.
+44 7365 696849Already have an account? Log in
Talk to our team and we'll set Sara up for your business.
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