Books appointments
Finds a free slot with the right doctor, takes the patient's details and books it into your schedule.
"Dr. Khan is free on Thursday at 10:30. Shall I book that for you?"
Sara is your clinic's AI receptionist. She answers every call on the first ring, books, moves and cancels appointments, answers questions about timings, doctors and fees, and puts urgent calls straight through to your staff. Your front desk can look after the patients in front of them.
Mornings are when patients call to book, and it's when your front desk is busiest checking people in. A patient who can't get through doesn't leave a message. They call another clinic, or they don't come at all.
The waiting room is full, two people are at the desk, and the phone keeps ringing.
Callers get the engaged tone or hold music. Many hang up and book somewhere else.
Every call is picked up on the first ring. Appointments go straight into your schedule, and anything urgent goes to your staff.
Your desk team checks patients in without the phone pulling them away.
Finds a free slot with the right doctor, takes the patient's details and books it into your schedule.
"Dr. Khan is free on Thursday at 10:30. Shall I book that for you?"
Patients can change or cancel without waiting on hold, and the freed-up slot is ready for someone else.
"Done, you're moved to Tuesday at 11 am."
Calls or texts patients before their visit, so fewer appointments are missed.
"Just a reminder of your appointment tomorrow at 10:30 with Dr. Khan."
Timings, doctors, fees, insurance, location and parking. The same correct answer every time.
"We're open 8 am to 6 pm, and there's free parking behind the building."
Emergencies are told to call emergency services, and urgent calls go to your staff straight away.
"I'm putting you through to our nurse now."
Several calls at once, first ring every time, with no voicemail and no hold music.
"Thank you for calling Maple Grove Family Clinic, this is Sara."
Every booking, change and cancellation shows up instantly. You can see which calls are live, read along, and take over with one tap.
of calls picked up, even during the morning rush
appointment requests taken, even after you close
missed appointments, thanks to reminder calls
to listen in or take over any live call
Sara answers as many calls as your package allows at the same time. Results depend on your call volume.
The full dashboard: calls, bookings, recordings, reports and billing.
Today's bookings and live calls at a glance. Staff sign in with a 4-digit PIN.
Today's numbers, live calls, call-backs and your package, wherever you are.
Every package includes setup, training Sara on your business, the dashboard and the owner app.
For small practices
For busy clinics
For multi-doctor centres
No. You keep your number and forward calls to Sara. Patients dial the same number they always have.
Sara is set up to recognise urgent calls. She tells the caller to contact emergency services when it's an emergency, and puts urgent calls through to your staff straight away. She never gives medical advice.
Yes. Sara books by doctor, service and visit length, using each doctor's own hours.
Calls and details are stored securely and only your team can see them. Sara only asks for what she needs to book the appointment.
Every call is recorded, with a short summary and a full transcript. You can also listen in live and take over with one tap.
Create a free account and call Sara from your browser. Ask for an appointment, move one, or ask about timings and fees, and hear how your patients would be looked after. When you're ready, we'll set her up with your doctors, services and hours.
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Talk to our team and we'll set Sara up for your clinic.
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